1. Introduction
Welcome to Natura Veritas Ltd. By accessing or using our website and services, you agree to comply with and be bound by these Terms of Service (“Terms”). Please read them carefully before placing an order or using our site. If you do not agree to these Terms, please do not use our services.
2. Eligibility
You must be at least 18 years old or the age of majority in your jurisdiction to use this website and place orders. By using this site, you represent and warrant that you meet these eligibility requirements.
3. Account Registration
To make a purchase, you may be required to create an account. You agree to provide accurate, current, and complete information during registration and to update it as necessary. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
4. Product Information
We strive to ensure that all product descriptions, images, and prices on our website are accurate. However, we do not guarantee that all information is error-free or complete. We reserve the right to modify or discontinue products without prior notice. In the event of a pricing error or incorrect product information, we reserve the right to cancel or refuse orders placed in error.
5. Orders and Payments
When you place an order, you offer to purchase a product subject to these Terms. All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for reasons including product availability, errors in pricing or product description, or suspicion of fraudulent activity.
Payment must be made through the available payment methods. By submitting payment information, you authorize us to charge the payment method you provide.
6. Shipping and Delivery
We ship from fulfillment centers in Malaysia and the UK. Shipping times and costs vary by destination and shipping method selected. While we aim to deliver orders within the estimated timeframes, delays may occur due to factors beyond our control. Risk of loss or damage to products passes to you upon delivery.
7. Returns and Refunds
Our Return and Refund Policy governs returns and refunds. Please review it carefully before making a purchase. Refunds and exchanges are subject to the conditions outlined in our policy.
8. Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of Natura Veritas Ltd or its licensors and is protected by copyright and intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our express written consent.
9. User Conduct
You agree not to use this website for any unlawful or prohibited activities, including but not limited to:
Violating any applicable laws or regulations
Posting harmful, offensive, or infringing content
Interfering with the security or operation of the site
We reserve the right to suspend or terminate access for users who violate these terms.
10. Limitation of Liability
To the fullest extent permitted by law, Natura Veritas Ltd shall not be liable for any indirect, incidental, consequential, or punitive damages arising from the use of our products or services. Our total liability, whether in contract, tort, or otherwise, is limited to the amount you paid for the product or service.
11. Indemnification
You agree to indemnify and hold harmless Natura Veritas Ltd, its affiliates, employees, and agents from any claims, damages, liabilities, and expenses arising out of your violation of these Terms or your use of the website.
12. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
13. Changes to Terms
We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated effective date. Your continued use of the site after changes constitutes your acceptance of the revised Terms.
14. Governing Law and Dispute Resolution
These Terms are governed by the laws of the jurisdiction where Natura Veritas Ltd is registered. Any disputes arising under or related to these Terms shall be resolved through good faith negotiations, and if necessary, through binding arbitration or court proceedings in that jurisdiction.
15. Contact Information
For any questions or concerns regarding these Terms of Service, please contact us at:
Email: info@natura-veritas.com
Phone: +44 7429 913681
Address: OFFICE 12, INITIAL BUSINESS CENTRE, WILSON BUSINESS PARK, MANCHESTER, UNITED KINGDOM, M40 8WN
